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Nobody likes reading looong instructions. User documentation, be it called a user manual, user guide, or other, is usually provided to customers once they buy a product or services.
Still, the users frequently keep asking the same questions again guode again. Do you remember that funny yet true Facebook post about inattentive customers?
User Manual or User Guide – How to Name It? | StepShot
Similarly, the users keep asking you simple questions provided in the user documentation, familiar situation? C614, only a document presenting a lot of visual data can be easily comprehended. In turn, we can teach you how to create usrrs user guide in minutes — we have the fullest guide on creating user manuals.
How to Write a Training Manual: How to Build a Knowledge Base: Undoubtedly, the naming of a user document is an important decision since it can either attract or distract the user.
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Others, guidde turn, are sure that there is a significant difference between these words. Indeed, the explanations of both terms denote the materials providing instructions to people. According to the Merriam-Webster Dictionaryusefs words are defined as: As you can see, there is a difference — while a guide can be presented by a sheet of paper, a device, a file, or a person, a manual is usually only a book or document.
In the case of user documentation, both variants are appropriate with a slight difference in usage. A user guide is a short reference to some particular aspects of a software product. Correspondingly, user guides can be created both in a form of written documents e. A user manual is traditionally a large book containing detailed information on many different aspects of a program, including processes and major features.
This kind of document is expected to consist of more than one chapter built in a fully structured sheet with a table of contents, numerous sections, and an tuide at the end. The example is a training manual — learn how to create it and download a user manual template here.
Considering a guide as something short and up to a point, there is the opinion that the creation of user guides is faster and end-users perceive them more positively. With this in mind, technical writers prefer guides to manuals.
Nowadays, engaging guides are easily created ussers the help of specific software documentation tools. The example of one may be StepShot Guides — a user-friendly software for an automatic step-by-step guides creation. This way you can create user guides, manuals, knowledge bases, help centers, video tutorials, SOPs, runbooks, and other similar process documentation. You need to provide a more specific title to the doc to make its name explanatory and engaging.
Mainly, it can explain to the user if the user guide can solve their problem. Identically, all other headings play a significant role as they can influence the intentions of a potential reader. They usually scam the doc looking through the titles to see what info is included or just view the table of contents.
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In this case, your headings and subheadings should comprise a thorough and comprehensive plan demonstrating the whole manual guide in several phrases or sentences.
Do not use too many words, too general words, or complex constructions. Do not restate the same points to avoid redundancy.
Make your headings look the same — use similar grammatical structure, c614 example, imperative mood as heregerund constructions, etc. Thus, it depends on the clarity of a title if the user will actually read the document. To make a user manual easy to follow and understand, use StepShot Guides software to create a user guide in minutes. How to Create a User Manual: User manual or user guide?
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